Smart Locks
Aqara Smart Lock U500
A Matter over Thread smart-lock family for gates, surface-mounted doors and frameless glass doors, with Apple Home Key, fingerprint, PIN, NFC and IP65 exterior protection.
Model: DL-D18D (Gate) / DL-D19D (Rim) / DL-D20D (Glass)
From 9.559.000₫
Type
U500 Gate Lock
Product code: DL-D18D
8.600.000₫
Delivery, Returns & Warranty
Stock availability is confirmed by model when the order is placed.
Express delivery is available in Da Nang. Nationwide delivery is typically estimated at 3–5 days; exact timing and shipping fees are confirmed with the order.
Return requests are accepted within 7 days under the applicable sales policy. Smart locks carry a 24-month warranty; other device groups carry 18 months under the current policy.
Ask about sales policyHighlights
- Matter over Thread with a compatible Matter Controller and Thread Border Router
- Apple Home Key on compatible iPhone and Apple Watch devices
- 160 × 160 fingerprint sensor with support for up to 50 fingerprints according to Aqara
- PIN, NFC, Bluetooth and mechanical-key access
- Gate DL-D18D, Rim DL-D19D and Glass DL-D20D configurations
- Exterior IP65 / interior IP54; four AA batteries plus USB-C emergency power
- Vietnam pricing is retained only for variants matched to the AQARA 2026 source
Aqara U500 is a Matter over Thread smart-lock family designed for door types outside the conventional mortise-lock category. Aqara currently identifies Gate, Rim and Glass configurations, each with different mechanical installation requirements.
Matter over Thread and Apple Home Key
U500 supports Matter over Thread and Apple Home Key. A compatible Matter Controller and Thread Border Router are required for Matter integration, while Home Key enables access from a compatible iPhone or Apple Watch in a suitable Apple Home setup.
Gate Lock U500 – DL-D18D
The Gate version is designed for compatible gate installations and provides lock/fingerprint access on both sides. Aqara publishes reference dimensions of 22–28 mm door thickness, 40–45 mm backset and 3–7 mm door gap.
Rim Lock U500 – DL-D19D
The Rim version is a surface-mounted lock for compatible doors. The source record lists 20–60 mm reference door thickness and a 40–45 mm backset.
Glass Door Lock U500 – DL-D20D
The Glass version is designed for compatible frameless single- or double-glass doors. The source record lists 8–12 mm glass thickness and a 5–10 mm gap; glass alignment must be checked before installation.
Vietnam models and price
| Version | Model | AQARA 2026 price | Warranty |
|---|---|---|---|
| Gate | DL-D18D | 8,600,000 VND | 2 years |
| Rim | DL-D19D | Contact | No matched price |
| Glass | DL-D20D | 8,960,000 VND | 2 years |
Technical overview
| Item | Gate DL-D18D | Rim DL-D19D | Glass DL-D20D |
|---|---|---|---|
| Connectivity | Thread, Bluetooth, NFC | Thread, Bluetooth, NFC | Thread, Bluetooth, NFC |
| Power | 4 × AA | 4 × AA | 4 × AA |
| Emergency power | USB-C 5V⎓1A | USB-C 5V⎓1A | USB-C 5V⎓1A |
| Protection | IP65 exterior / IP54 interior | IP65 exterior / IP54 interior | IP65 exterior / IP54 interior |
Pre-installation checklist
- Select Gate, Rim or Glass before quotation.
- Measure door/glass thickness, gap and backset.
- Check alignment between door and frame/glass panels.
- Confirm Matter Controller and Thread Border Router if Matter is required.
- Review rain exposure and installation height.
- Test mechanical key and USB-C emergency power during handover.
Does U500 support Apple Home Key?
Yes. Aqara identifies Apple Home Key support on compatible Apple devices.
Does U500 use Matter?
Yes. U500 uses Matter over Thread and requires suitable Matter Controller and Thread Border Router infrastructure.
Images of Aqara Smart Lock U500
Product imagery is kept from the verified Aqara media set used by the Vietnamese catalog.
Before choosing the device
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Aqara Product Consultation in Da Nang
Need to verify the exact model, variant, network requirements or ecosystem compatibility before installation? Aqara Da Nang can review the device in the context of your project.
Contact for Consultation